Shipping policy

Shipping Policy – Limis Eyewear

At Limis Eyewear, we strive to ensure that your order is delivered safely and within the estimated timeframe.

1. Processing Time
All orders are processed within 1 to 3 business days after payment confirmation.

2. Delivery Time
Delivery times may vary depending on your location:

  • Portugal/Europe 5 to 15 business days

  • International: 10 to 25 business days

Note: During periods of high demand, delivery times may experience slight delays.

3. Tracking Information
Once your order has been shipped, you will receive a tracking number via email to monitor the delivery status.

4. Shipping Fees
Shipping costs are calculated at checkout. From time to time, we may offer free shipping promotions.

5. Incorrect Address
Please ensure that your shipping address is correct. We are not responsible for orders not delivered due to incorrect or incomplete address information provided by the customer.

6. Possible Delays
Limis Eyewear is not responsible for delays caused by:

  • Strikes

  • Logistics issues

  • Weather conditions

  • Customs clearance processes

7. Undelivered Orders
If your order has not been delivered within the estimated timeframe, please contact our support team for assistance.

By placing an order on our store, you agree to the terms outlined in this Shipping Policy.